Frequently asked questions

Plans & the Magic Box

What is the Magic Box?

A 4-step planner that builds a complete surprise itinerary — experiences matched to your budget, their taste, and your date. Your plan appears in your lead portal; no account needed until you submit.

Is the plan free?

Yes. Planning is free — you only pay when you book an experience.

Can I change my plan after it is generated?

Yes. In your portal you can swap any item for a similar alternative, regenerate the whole plan, or rate it to help the engine learn.

Orders & bookings

How does checkout work?

Single experiences are ordered directly on the storefront. Full plans are booked from your portal — you pick a payment method and confirm; you get an email receipt with your reference number.

What payment methods are accepted?

UPI, cards, wallets, netbanking and cash (where supported).

How do I get my order reference?

Every order shows a reference like ORVIA-00012 on the confirmation page and in the receipt email.

Changes, cancellations & support

Can I change my order after confirming?

Write to us within 24 hours via the contact page and we will do our best — vendors permitting.

How do I reach support?

Use the contact form — we reply on email within one business day.

Start planning

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